Consumer Protection for Goods Delivery Services in the Event of a Delay in Delivery of Goods

Main Article Content

Kusaimah Kusaimah

Abstract

Clien of products transport have to were covered by way of act no. 8 12 months 1999
about client safety. In reality, purchasers regularly nevertheless feel aggrieved
because of the difficulty of dilevery of goods. Enterprise actors offer compensation
for losses suffered by way of consurmers in case of lacking or broken in accordance
whit the value of goods if the case can consist of the immateriil element, then the
commerical enterprise actor should be able to provide the duty so that purchasers do
not experience disadvantaged. This research pursuits to research and to recognise
the form of client safety towards the delay of goods viewd from the business actors,
the position of the authorities and the answers. The principle hassle raised on this
studies is how patron safety particularly in case of put off shipping of products. This
take a look at makes use of researc library method whit qualitative evalution which
then acquired the end result that the substitute of losses is exceptional in each
provider issuer organisation. The difference lies in transport problems inclusive of
harm to goods, loss of goods and delay. Further, for the immaterial losses skilled via
consumers inside the event of a put off of products was no longer able to get replaced
losses. This is due to the fact the primary commercial enterprise actor fulfills the
achievement is a standard agreement wherein there are regulations if the commercial
enterprise actor does no longer act as agrees and cause the immaterial losses, then
its miles included whitin the class of deault. Yhe form of default compensation is
something that may be judged by using the cloth in accordance whit the agreed upon
agreement and the patron can not declare an immaterial repayment.

Article Details

How to Cite
Kusaimah, Kusaimah. “Consumer Protection for Goods Delivery Services in the Event of a Delay in Delivery of Goods”. Adil : Jurnal Hukum STIH YPM 3, no. 1 (May 26, 2021): 76-85. Accessed November 5, 2026. https://adil.stihypm.ac.id/index.php/ojs/article/view/99.
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Articles

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